What is Sage 50 Error 3012 & How to Resolve it?

When it comes to managing accounts, small and medium-sized businesses rely on Sage 50 software. Continually establishing its dominance in the accounting industry. Even though it has been around for a while, the program is always being updated to include new and improved capabilities. Nevertheless, at times, the software may exhibit some issues as a result of damage. No need to freak out over this! There is no such thing as bug-free software in the world. The good news is that it’s easy to fix if you just listen to the advice of professionals.

This article presents Sage 50 Pervasive Error 3012, a common problem that users run into, with the intention of providing expert advice to resolve the issue. In the following, we have compiled comprehensive information related to the symptoms and underlying cause and tried and tested troubleshooting techniques associated with the error. Therefore, commence the process with complete focus and eliminate the error permanently at its source.

A Short Summary of Sage 50 Error 3012

One such frequent error encountered with the Sage Pervasive database management system is Sage 50 Error 3012. The communication barrier that exists between the Pervasive engine and the client software is the primary factor that led to its origin. When the PSQL Actian database is inoperable or absent from the services, programs, and features, the error will manifest. Before proceeding with resolving this issue, the user must collect all pertinent information that will enable them to pinpoint the source of the error and permanently remove it from the application.

Sage 50 Error 3012 image

What are the Causes of the Sage 50 pervasive status code 3012?

It is not advisable to immediately proceed with the solution when troubleshooting the Sage 50 pervasive status code 3101 error. The proper course of action is to initially ascertain the primary cause that precipitated the error. The following are common causes that could potentially contribute to the error:

  1. There is an unfunctional PSQL-Actian database.
  2. When the Actian PSQL database engine is required to run the server, elevated permissions and workstations are required.
  3. In case the Local Area Network settings are incorrect.
  4. Your system is missing services, programs, and features.
  5. If the Windows firewall is set to public, block the pervasive connection.
  6. The server is rebooted once the update fails to permit restarting the Pervasive/Actian Database.

Common Symptoms of Sage Pervasive Error 3012

Each error that occurs during the entrance process leaves a few indicators that serve as a warning to users that their software may have malfunctioned, even if the error message does not appear directly on the screen. If you are experiencing system instability without receiving an error message, please refer to the following reference and determine whether you are confronted with the same situation.

  1. Your system is not able to run properly.
  2. You will have difficulty starting your software.
  3. The system file is corrupted.
  4. Firewalls or antivirus software block them.
  5. Your system is not able to connect with the network.

How to Resolve Sage 50/Pervasive Error 3012?: Quick & Easy Methods

Sage 50/Pervasive Error 3012, also referred to as a runtime error, is among the most troublesome problems for which the precise cause cannot be determined. You must resolve the issue promptly in order to prevent additional damage to your software. Presented below is a compilation of tried-and-true methodologies that can be implemented to kick out the issue permanently.

Method 1: Check the Path in Sage 50 Software

Sage 50 uses the data path to locate the company file location. If the data path is incorrect, the application will be unable to locate the company file. It may result in a stop response or an immediate close. As a result of this, some users are seeing Sage 50 Error Code 3012 on their systems. Utilize the pointers listed below to validate and rectify the path in Sage 50.

Step 1: Locate the Company File Directory
  • First, you have to navigate to the main menu and select the Maintain option.
  • Now, click on the Company Information.
  • Choose the directory option for expanding it so that you are able to view the full location of your company file.
Step 2: Locate the Remote Data Access Company
  • Move your cursor to the left panel and hit the System option.
  • Select Company Maintenance.
  • Then, you have to view and note the location of the data file or company file.
  • Now, to find the location on the new company screen, navigate to the File option.
  • Hit on the Open Company tab and click on the Open Company file tab.
  • Do note that you will find all the company files listed here.
  • Next, hit on the Open an existing company file and view the directory where the company file is stored.
Step 3: Locate the Company File with the File Explorer
  • Firstly, press the Windows + R key together to open the File Explorer.
  • Navigate your cursor to the right-top corner and hit the Search field.
  • Click on the All Files and Folders option.
  • Then, in the search field, enter COMPANY.DAT.
  • Hit the Enter tab and go to the View option.
  • Select Windows Explorer and choose Details so that you will get the correct details about the files.
  • Lastly, you have to view and note the directory where the company file is saved.
Step 4: Find the Location of the Program Path in Sage 50
  • Open the Windows File Explorer and go to ProgramData.
  • Now, select Sage and double-click on the configuration file.
  • Here, you will find a list of the programs. To launch the file type, select Notepad as the default program.
  • Hit the OK tab.
  • Then, you have to search the DATAPATH= line.
  • During the company file saving process note the directory.
  • Search the PROGRAMPATH=.
  • Lastly, note down the program path of Sage 50.

Method 2: Verify the LAN Settings

If verifying the path is not able to resolve Sage Error 3012, then you don’t need to worry. Try our next effective solution, which is to fix the LAN settings of your system:

  • Click on the Start option in the window.
  • Then, right-click on the Network option and hit the Properties tab.
Verify the LAN Settings
  • Here, you have to check the network settings set to Public network.
  • If you disable a public network, then choose the public network and switch it to the domain network.
  • Or you can network according to the available options.

Read Another Blog: Sage 50 Error 1905

Method 3: Run the Start Connection Manager for Sage 50

Sometimes, the Sage 50 connection manager looks at the changes that you create on your workstations and syncs these changes with the data online on your server. Without a strong connection manager running in the background, executing the process is impossible. Resulting in receiving a Sage 50 pervasive status code 3012 error. Follow the steps to start the Sage connection manager on your system:

  • First, navigate to the System tray and double-click on the Sage 50 connection manager icon.
  • In case the system doesn’t have the connection manager, you can find it in C:\Program Files (x86)\winsim\ConnectionManager.
  • Now, double-click on Simply.SystemTraylcon.exe and hit the Start tab.
  • Click on the Start menu and type in Services.
  • Then, you have to launch the Services window.
  • Move your cursor to the Sage 50 Database Connection Manager.
  • Hit on Properties.
  • Furthermore, go to the General tab and change the Startup type to Automatic or Automatic (Delayed Start).
  • Lastly, select the Apply tab and check the persistence of Sage Error 3012.

Method 4: Fix the Antivirus or Reinstall the Latest Windows Update

Runtime usually takes place with the virus infection when it should need to be immediately fixed. You have to delete a virus. To do this, download the updates of the installed virus program and run the system scan.

Method 5: Run the Disk Cleanup

If all the above methods fail to fix error 3012 sage in your system, then start running the disk cleanup by simply following the below-mentioned steps:

  • Start the procedure by creating a backup of your essential company files.
  • Now, clean the cache and reboot the system.
  • To display the Explorer window, start running Disk Cleanup.
  • Then, you have to right-click on the Main Directory.
  • Click on the Properties section.
  • At last, select Disk Cleanup and check the status of the error.

Method 6: Reinstall the Graphics Driver

Damaged graphic drivers could hinder operations and raise the possibility of Sage 50 Error Code 3012. To resolve this, you must reinstall the graphic driver. To accomplish this, follow the steps outlined below:

  • First, display the Device Manager on your computer.
  • Then, search for the Graphics Driver.
  • Right-click on it, and then choose the Uninstall option.
  • At last, restart your computer.
Ending Note

Now is the time to conclude the blog. We hope you were able to resolve Sage 50 Error 3012. If you run into any problems, Contact Sage Support Team number. Clear your doubts and learn from our Sage experts how to run the Sage 50 more efficiently.

Mark James
Mark James

Being a tech enthusiast, I am Mark James, a highly experienced and professional writer with over 12 years of experience. My deep understanding and knowledge of software tools help me provide valuable insights and guidance to users across the globe. My passion for technology motivates me to stay updated with the latest advancements, which allows me to deliver the most relevant and updated information to my audience.

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