Sage 50 is one of the leading accounting software programs used by businesses of all sizes to manage their accounting operations. This software is power-packed with various features and functionalities that help businesses streamline their financial processes, such as bookkeeping, invoicing, financial reporting, etc. However, like any other accounting software, Sage 50 software is also prone to various errors and issues. One of the common errors is Sage 50 File System Error Number 3- file .Dat.
If you are also facing this error and are unable to overcome it on your own, then you have landed on the right blog. In this comprehensive guide, we are going to cover detailed information about what the error code is all about. So, by reading the blog till the end, you will be able to resolve the error on your own. Therefore, make sure to follow the step-by-step instructions to troubleshoot File System Error Number 3 in Sage 50 effectively.
What is Sage 50 File System Error Number 3- File .DAT?
Sage 50 file system error number 3- file .dat, also known as a fatal error or file system error 3, generally arises when the PC suddenly goes into sleep mode while the application is active. It basically breaks the connection between the server and the database.
This error can also arise if the company file is damaged or corrupted. If not dealt with on time, this error can prevent the user from accessing important company files. It may even create hindrances while performing financial activities on their workstation. In order to resolve this error, users have to understand the underlying causes behind it. This will help you identify the specific steps needed to rectify the error.
Possible Causes Behind Sage 50 File System Error 3
Well, there can be a number of reasons behind any technical error with the Sage 50 software. The same applies automatically for Sage 50 file system error 3. It may range from software bugs or glitches with the hardware components to issues with the other installed programs on your PC.
Although we have filtered out some of the most common causes and factors that led to the occurrence of Sage 50 file system error number 3- file .Dat.
- The corrupted userpref.dat file is the primary reason behind the error.
- If your PC suddenly switches to sleep mode, then it may break the connection between the database and the server.
- Unsupportable .NET framework.
- Insufficient security permissions.
- If the service connection manager is inactive, then it can also lead to the Sage 50 Error Code 3.
- If you have stopped the pervasive database while the Sage 50 application is running in the background.
That’s all for the list of the most common and frequent reasons why you may encounter the Sage 50 file system error code 3. Moving ahead, let’s explore the solutions that you can execute to get rid of the issue.
Solutions to Resolve Sage 50 File System Error Number 3
Once you have identified the possible reason why you may be encountering the error, let’s take a look at the solutions. You can follow these solutions step-by-step to get rid of the Sage 50 Error 3.
Solution 1. Fix the Pervasive Error
If you have accidentally stopped the pervasive services on your PC or if there is an issue with the pervasive database engine, then you should try restarting them to resolve the error. Here are the steps that you can follow to do so:
- First of all, open the Windows Run Command on your PC by pressing the Windows + R keys together.
- Thereon, type services.msc in the search bar, and then click on the OK option.
- As the services window appears on your screen, you have to search there for Pervasive PSQL Workgroup Engine.
- At last, right-click on it and choose the Restart option.
Once you are done with the above-listed steps, make sure to perform a system restart. This will provide a fresh start to the Pervasive PSQL Workgroup Engine and will ensure that the changes are saved automatically.
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Solution 2. Remove the PTL Files
By removing the PTL files from your workstation, you can ensure that all the corrupted or damaged files are eliminated. To do this, here are the steps that you can follow:
- First of all, move to the Company Directories and then access your company file.
- After that, click on the Maintain option and choose the Company Information option.
- Thereon, as the new window opens on your screen, discover the directory line.
- This will show you the open company file location.
- Moving ahead, choose the File button, and then click on the Open Company option.
- This includes all the important companies in the data path.
- After that, navigate to the main Sage window and make sure no companies are open.
- Moving ahead, click on the Open an Existing Company. This will include all the opened company file histories along with their location in the Directory column.
- Search here for all the PTL files and delete them one by one.
Solution 3. Fix the Damaged Userpref.Dat File
If you are facing Sage 50 file system error number 3- file .dat due to the damaged userpref.dat file, then you must fix that file immediately. Here are the desired actions that you can undertake to repair the file:
- The first step is to locate the directories of the Sage company file.
- Now, search there for the Userpref.dat file and then right-click on it.
- After that, choose the Rename option and rename it to Userpref.old.
Once you have completed this solution, then verify whether the Sage 50 file error code number 3 has been resolved or not.
Solution 4. Verify the Sharing Permissions
Insufficient sharing permissions will disallow the file from being accessed or modified. It may further lead to Sage error 3. Therefore, by verifying the sharing permissions, you can ensure that the necessary permissions and modification rights are allowed for the userpref.dat file.
Let’s take a look at the steps that you can follow to verify the sharing permissions on your PC:
- First of all, navigate to the shared folder and right-click on it.
- After that, choose the Properties option and select the Sharing option.
- Moving ahead, click on the Advanced Sharing tab option and hit the box named Shared This Folder.
- Click on the Permissions option and select the Add option.
- Now, you have to provide the specific Windows usernames and groups, which will require access to the Sage 50 file, and then click on the group named System.
- Subsequently, click on the Check Names option to verify the username you entered earlier.
- Click on the OK option, and then select the Full Control User option.
- Again, click on the OK option, and if the Advanced Sharing prompt window appears on your screen, then choose the Security option.
- At last, make sure that the System and Administrators are granted full permissions, and then click on the OK option.
As demonstrated above, in this guide, we have covered four different tried and tested solutions that you can follow step-by-step to resolve the Sage 50 file system error number 3- file .dat. You can easily fix the error by performing the instructions listed above. However, if you need any help in executing the solutions or if the solutions don’t help you resolve the error, then we advise you to get in touch with the Sage Accounting Support team. Trained experts will patiently listen to your concerns and may assist you with the proper guidance to use the Sage accounting software smoothly and efficiently.