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Troubleshooting Guide to Fix Sage 50 Error Installing Pervasive

Maintaining accurate financial records is paramount for gaining success in online businesses. Whether you are running a startup business or a midsized company, the ability to manage finances can make or break your journey towards prosperity. Explore Sage 50 accounting software, one of the best solutions for streamlining financial processes and ensuring error-free transactions. However, the software is prone to various technical errors and glitches, and one such common error is the Sage 50 error installing pervasive.

If you are also experiencing this error and are looking for the right troubleshooting guide, then you have landed at the right spot. In this comprehensive guide, we will briefly discuss the Sage 50 error installing pervasive and highlight the effective solutions that you can follow to resolve the error. Therefore, make sure to stick with this blog until the end and keep following the step-by-step instructions to resolve the error.

What is Sage 50 Error Installing Pervasive?

Sage 50 error installing pervasive refers to a common issue that users generally encounter when they try to install the pervasive database management system while setting up or updating the Sage 50 accounting software. This error prevents users from successfully installing or updating the software, leading to frustration and delay in submitting accounting tasks.

Compatibility issues with the operating system or other installed software on the workstation can also cause this error in some circumstances. This error typically indicates a problem with the installation process or the configuration settings of the pervasive database, which requires troubleshooting steps to resolve.

Causes Behind the Sage 50 Error Installing Pervasive

To effectively resolve the installation of the pervasive database Sage 50 error, it’s recommended that you first deeply understand the possible causes behind the error. This will provide you with a clear direction on which troubleshooting steps you can take in order to resolve the error.

Below, we have filtered out some of the most common causes and factors why you may encounter a pervasive installation error while working on the Sage 50 software;

  1. There is damage or corruption to the installation files.
  2. Unexpected interruptions during the installation process, such as a sudden system shutdown or power outage, can also lead to the occurrence of a Sage 50 error installing pervasive.
  3. Active User Account Control (UAC) settings.
  4. If your computer fails to meet the minimum system requirements to install the pervasive.
  5. Insufficient admin rights.
  6. Active firewall settings can also block the connection request of the installation process, which may lead to pervasive installation errors.
  7. Incorrect data path.

Solutions to Fix Sage 50 Error Installation Pervasive

After you have understood the possible causes behind the error, it’s the right time to explore the tried and tested solutions that you can follow to resolve the error. Let’s take a brief look at the solutions that you can execute step-by-step to eliminate the error installation of pervasive database Sage 50.

Solution 1. Uninstall and Reinstall Sage 50 Pervasive

Deleting and reinstalling the Sage 50 pervasive is one of the most effective ways to deal with the error. This step will ensure that all the corrupted files are removed and a fresh installation has been carried out on the PC. We also recommend that you carefully follow the proper uninstallation and reinstallation processes to avoid any further complications with the software. 

Let’s take a look at the set of actions that you can undertake to uninstall and reinstall the Sage 50 pervasive on your computer;

  • First of all, close the Sage 50 application and then navigate to the Control Panel settings. 
  • Choose the Programs & Features option.
Programs-and-Features-option
  • From the list of available programs, search for  Sage 50 Pervasive.
  • Thereon, uninstall all the listed versions of Sage 50 Pervasive.
  • Once you are done with the uninstall process, run the Windows Run Command by pressing the Win + R keys together.
  • Type C:\ in the search bar and click on the OK option.
  • After that, search there for the following files: pvsw, pvswarch and PSQL_v##_Install.log. Here, the ## denotes the version number.
  • Move ahead in the procedure by browsing to C:\Windows.
  • Here, you have to delete the pvsw.log file and then navigate to the Program Data folder.
  • Following the above steps, rename the pervasive software folder to the Old Pervasive Software.
  • Thereon, navigate to C:\Program Files and then rename the Pervasive Software folder to OldPervasive Software.
  • Now, navigate to C:\Program Files\Common Files and rename the Pervasive Software Shared to OldPervasive Software Shared.
  • Once you are done with the above steps, close all the open windows on your PC.
  • Therefore, run the Windows run command on your PC and type Regedit in the search bar.
Windows-Run-Command-and-type-Regedit-in-the-search-bar
  • Click on the OK option.
  • Right-click on the computer and click on the Export option.
  • Consequently, save the registry backup and navigate to HKEY_LOCAL_MACHINE\Software, which is available on the left side.
  • After that, search there for Pervasive Software and PEYX489ZK and delete them.
  • At last, close the Registry Editor.

Through the above steps, you have successfully uninstalled the pervasive from the workstation. Now, it’s time to reinstall it on your computer.

  • Navigate to the Sage 50 installation folder, i.e., C:\Sage\Sage50_[version].
  • Access the PervasiveMin folder and run MSI.
  • After that, click on the Next option and accept the license agreement.
  • Again, click on the Next option and select the Run as Service option.
  • Thereon, click on the Next > Complete > Next option in a subsequent manner.
  • Select the Install option, and then the installation process will begin.
  • At last, as the process ends, click on the Finish option.

Also Read: Sage 50 FUTA Error

Solution 2. Verify the Security Settings

By verifying the security settings, you can ensure the pervasive software will function properly and securely on your computer. Here are the steps that you can follow to verify the security settings;

  • Before beginning with the process, disable the antivirus settings on your computer.
  • Thereupon, turn off the User Account Control (UAC) settings;
    1. Open the Windows Run Command and type UAC in the search bar.
    2. As the UAC settings page appears on the screen, click on the Turn User Accounts Control (UAC) on or off option.
    3. Next, uncheck the Use User Account Control (UAC) option, and click on the OK option.
  • Followed by the above steps, run the boot-selective startup.
    1. Launch the Windows Run Command and type Msconfig in it.
    2. Click on the OK option, and then select the Services tab option.
    3. After that, check the Hide All Microsoft Services box and click on the Disable All option.
    4. Thereupon, select the Startup tab and click on the Disable All > OK option.
  • Once you are done with that, right-click on the exe file and select the Run as Administrative option.
  • Finally, make sure to check the selected security settings in the installation folder to gain full control over them.

Solution 3. Ensure the Right Installer is Used

By verifying that the right installer is being used, you can avoid potential conflict issues and ensure a smooth installation process for the software. Here are the steps you can take to complete the installation process;

  • Verify the location of the setup.exe file.
  • You must ensure that it is located inside the Sage 50 install directory folder.
  • Close the install wizard if you discover that the setup file is located somewhere else.
  • Navigate to the correct directory location and double-click on the setup.exe file. 
Ending Note

We hope that the information concluded in this blog has helped you resolve the Sage 50 error installing pervasive. However, if the above-listed solutions do not help you troubleshoot the error, then we recommend you get in touch with the Sage 50 technician support team. Our USA-based certified technicians are available 24/7 around the clock to attend to your query and help you use the software without any further issues. So, get ready to receive prompt and effective assistance and use the Sage 50 software to its fullest potential.

Mark James
Mark James

Being a tech enthusiast, I am Mark James, a highly experienced and professional writer with over 12 years of experience. My deep understanding and knowledge of software tools help me provide valuable insights and guidance to users across the globe. My passion for technology motivates me to stay updated with the latest advancements, which allows me to deliver the most relevant and updated information to my audience.

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