Sage 50 Email Sending Error – Fix the Issue with Experts

Are you having trouble sending invoices by email in the Sage application? No need to freak out! This is a typical Sage 50 email sending error that users get when they enter the wrong SMTP settings or passwords. To fix this issue, the user has to verify their SMTP settings and passwords. Wondering how! Scroll down to see each and every specific pointer that can assist you in eradicating the mistake from its source.

Sending invoices is one of the most crucial features of the Sage application, and it would be a very frustrating situation if the user was unable to send email from Sage 50. It can stymie workflow and ruin the user experience. You may easily resolve this problem by following the troubleshooting tips provided in this article. So buckle up and begin the procedure:

Short Summary: Sage 50 Email Not Working

Sage 50 email not working is one of the most common issues facing users, especially when they are emailing invoices from their Sage 50 application. This could be due to an improper setting or a technical issue with the software. The following part will help you understand the fundamental cause of its appearance in your system.

Unable To Email From Sage 50

What are the Causes of Sage 50 Email Sending Error?

There are multiple reasons why you are not able to send the email to your Sage account. Some of the common reasons are stated below. Take a look:

  1. When you are not able to install the latest version of the Sage 50 application.
  2. If the Sage 50 application and the system you are using are inconsistent with the email software.
  3. You don’t have any email clients on your device.
  4. When your User Account Control (UAC) stops using email software to communicate with Sage 50.
  5. The Email client might not be configured as the default in Windows.
  6. One more reason behind the emergence of Sage email not working is a damaged email writer.
  7. If you are using an expired version of Windows.
  8. Using an incorrect password for the webmail.
  9. When you are using a recovery email instead of a Google email in the Personal Info & Privacy section.

How to Fix the Sage 50 Email Sending Error: Simple Steps

There are multiple techniques that can help you to fix Sage 50 email problem. But in this guide, our experts have compiled the most applicable and easy-to-understand solutions. Hope you recognize the cause that triggered the error in your system. Now is the right time to pick the solution according to your preferences. Please remember to read the points carefully and don’t skip any steps to get a glitch-free procedure.

Solution 1: Fix the SMTP in the MS 365 Admin Server

When your SMTP is disabled in the MS 365 Admin Server, then this solution is for you. First, read the steps carefully, and then follow the same:

Microsoft 365 Admin Center
  • Now, go to the Users section and click on Active Users.
  • Select the Relevant User and hit the Mail option from the Flyout.
  • Then, move your cursor to the Email Apps section.
  • Hit on Manage email apps and tick the box to enable the Authenticate SMTP settings.
enable the Authenticate SMTP settings
  • At last, click on the Save Changes tab.

Now, you are ready to send the email from Sage 50. If you are still not able to do so, then follow the next method.

Find Another Blog: Sage 50 Error 1327 Invalid Drive

Solution 2: Arrange the Email Account

In this method, you learn how to build an email account to grant access to emails from the Sage application.

  • First, go to the Maintain menu and click on the Email Setup option.
  • Now, you have to change the email setting by hitting Use a Webmail Account.
  • Select the link named Add Account Information.
  • Then, choose the webmail service type and enter the Email address as per your preference, like Yahoo, Outlook, Gmail, or others.
  • Do remember that if you are selecting an email program such as Gmail, Outlook, or Yahoo, then you have to provide the address for the particular email account that you want to use.
  • After following the above steps, hit the OK tab.
  • What if you select others? In that scenario, you have to enter the name of the SMTP port and SMTP server pertaining to your email service. You will also be asked to choose if you need a secure (TLS/SSL) connection or not. If you are not sure about this, speak to your email service provider.
  • To make the required change, use the Edit hyperlinks.
  • After implementing the changes, click on the Save tab and restart your system.

Solution 3: Remove the Default application from your Windows system

Many times, your system has a broken or corrupted application, which can cause numerous problems with your productivity. By following the steps outlined below, you will be able to review the default file and remove it, which will aid in the elimination of the Sage 50 email send error.

  • Select the Settings option from the Start Menu.
  • Then, the Apps & Features or Apps tab.
  • Now, hit Default Applications for the suitable file types or protocols.
  • Restart your system and try to send the invoice now.

If you are still facing a problem, then follow the next method, which is to run the Sage application as an administrator and update your Windows system.

Solution 4: Update your Windows and run as an admin

Here, you guys learn the process of updating the application and running it as an administrator:

  • Start the process by clicking on the Start Menu.
  • Now, choose the settings and navigate to the Updates & Security section.
  • Then, click on Checks for Updates and install any available updates for your system.
  • After updating the application, restart your system.
  • Next, right-click on the Sage 50 shortcut icon or executable file.
  • In the context menu, choose the Run as Administrator option.
  • Now that you are done with the process, check if you are still unable to email from Sage 50.

Solution 5:- Use Sage 50 Batch Invoice Emailing

In case you encounter the same issue, then try this method, which helps you send multiple invoices to the customer in a single time by using the Sage 50 batch invoice emailing feature.

This will save you time and effort by selecting a group of invoices and sending them in just one go. Follow the steps to understand how to use this feature:

  • First, you have to open the Customer menu.
  • Then, select the Invoice List and choose the Invoices that you want to send by hitting the boxes next to each invoice.
  • At the top of the screen, click on the Email.
  • Now, choose whether you want to send the invoices as a PDF attachment or in the body of the email.
  • To send the batch of invoices, hit the Send option.

We hope this article assists you in understanding the causes of the Sage 50 email send error as well as troubleshooting the issue from its roots by implementing our quick and easy solutions. Check out our other blogs for additional, in-depth information. And still if you have any questions or want to speak with our experienced team, you may dial our Sage 50 Support Team Number to discuss your issue and get the best advice to make your application work properly.

Mark James
Mark James

Being a tech enthusiast, I am Mark James, a highly experienced and professional writer with over 12 years of experience. My deep understanding and knowledge of software tools help me provide valuable insights and guidance to users across the globe. My passion for technology motivates me to stay updated with the latest advancements, which allows me to deliver the most relevant and updated information to my audience.

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